Quality Management

Our Commitment to Quality

Community Services Group (CSG) strives to be the employer and provider of choice for mental health, mental retardation, children and eldercare services. This desire to be the best is consistent with and exemplified in CSG’s mission and core values. CSG is committed at all levels of the organization to actively assessing and continuously improving services, internal processes, staff performance, business operations and human interactions. Our goals are to ensure that all persons receive the highest quality service, support and/or treatment; services, supports and/or treatment lead to positive, individualized outcomes; and business operations are efficient and effective.

Just as we want to be known as the best provider in our field, we also want to be known as a highly ethical and principled organization. Our continued success is linked to honest, ethical and professional behavior in all clinical and business activities, by all employees, at all times. CSG is committed to meeting all federal, state and county rules and regulations; commercial payer rules; CSG’s policies and procedures; and professional and ethical codes of conduct.